Terms of Service

Welcome to eSIM.cr. These Terms of Service ("Terms") govern your use of our eSIM services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Introduction

  • 1.1. eSIM.cr ("we", "us", or "our") provides eSIM services to customers in Costa Rica, and internationally.
  • 1.2. These Terms apply to all users of our services, including visitors, customers, and others who access or use our services.

2. Services

  • 2.1. eSIM.cr provides electronic SIM (eSIM) services that allow users to activate mobile network services without the need for a physical SIM card.
  • 2.2. Our services include the provision of eSIM profiles, activation support, and related customer service.

3. User Accounts

  • 3.1. To use our services, you may need to create an account and provide certain information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • 3.2. You agree to provide accurate, current, and complete information when creating your account and to update such information as necessary.

4. Use of Services

  • 4.1. You agree to use our services in accordance with these Terms and all applicable laws and regulations.
  • 4.2. You may not use our services for any illegal or unauthorized purpose, nor may you, in the use of the service, violate any laws in your jurisdiction.
  • 4.3. We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in any activity that we deem harmful to our interests or the interests of others.

5. Fees and Payment

  • 5.1. Some of our services may be subject to fees. All fees are listed on our website and are subject to change at our discretion.
  • 5.2. By using our fee-based services, you agree to pay the applicable fees. Payment terms are specified on our website.
  • 5.3. All payments are non-refundable, except as required by law or as otherwise stated on our website.

6. Privacy

  • 6.1. Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
  • 6.2. By using our services, you consent to our collection and use of your personal information as described in our Privacy Policy.

7. Intellectual Property

  • 7.1. All content, trademarks, service marks, logos, and other intellectual property displayed on our website or through our services are the property of eSIM.cr or their respective owners.
  • 7.2. You may not use, reproduce, modify, or distribute any content from our services without our express written permission.

8. Disclaimers and Limitation of Liability

  • 8.1. Our services are provided "as is" and "as available" without warranties of any kind, either express or implied.
  • 8.2. We do not guarantee that our services will be uninterrupted, error-free, or secure.
  • 8.3. To the maximum extent permitted by law, eSIM.cr shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services.

9. Indemnification

  • 9.1. You agree to indemnify, defend, and hold harmless eSIM.cr, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our services or your violation of these Terms.

10. Changes to These Terms

  • 10.1. We reserve the right to modify these Terms at any time. If we make changes, we will notify you by revising the effective date at the top of the Terms and, in some cases, we may provide you with additional notice.
  • 10.2. Your continued use of our services after the changes have been made will constitute your acceptance of the revised Terms.

11. Governing Law

  • 11.1. These Terms shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law principles.
  • 11.2. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of San José, Costa Rica.

12. Contact Us

If you have any questions about these Terms, please contact us at:

eSIM.cr
San José, Costa Rica
Email: [email protected]